Privacy Policy

1. Who is the data controller?

The data controller for your personal data is INDEXANDO MARKETING, S.L. (hereinafter ‘INDEXMARKETING‘), with tax identification number B-87721825, and registered office at Calle Luis Astrana Marín 6, 28807, Alcalá de Henares – Madrid.

This Privacy Policy governs access to and use of the website (hereinafter, the ‘website‘) that INDEXMARKETING makes available to internet users (hereinafter, the ‘users‘) interested in the content (hereinafter, the ‘content‘) and the services (hereinafter the ‘services’) offered by INDEXMARKETING on the website.

2. Recommendations

Please read the following recommendations carefully and follow them:

  • Ensure your computer is equipped with up-to-date antivirus software to protect against malware and spyware that could compromise your internet browsing and the information stored on your computer.
  • Read and review this Privacy Policy and all legal notices made available by INDEXMARKETING on the Website.

3. Information regarding the data that INDEXMARKETING collects via the website

To ensure the website functions properly, INDEXMARKETING may have access to the following data provided, where applicable, by the user:

(i) Identification details: the user’s first name and surname.
(ii) Contact details: email address and telephone number.

4. Why is INDEXMARKETING entitled to process your data?

The legal basis for INDEXMARKETING’s processing of users’ data via this website is the users’ consent to the processing of their personal data, as well as the performance of a contract to which the data subject is a party or the implementation of pre-contractual measures at the data subject’s request.

In this regard, INDEXMARKETING processes users’ personal data for the purpose of facilitating the commercial relationship requested by the user and for the sending of commercial communications and/or newsletters.

By accepting this privacy policy and ticking the relevant boxes, the user consents to such processing.

INDEXMARKETING takes the protection of your privacy and personal data very seriously. For this reason, your personal data is stored securely and processed with the utmost care, in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (the “General Data Protection Regulation” or “GDPR”).

This privacy policy governs access to and use of the service that INDEXMARKETING makes available to Users interested in the services and content hosted on the website.

In this regard, the user may withdraw their consent at any time by sending an email to the following address: info@indexandomarketing.com, without this affecting the lawfulness of the processing based on consent prior to its withdrawal.

5. What are the purposes of processing your personal data?

Your personal data collected by INDEXMARKETING may be used for the following purposes, subject to the consent given in the relevant registration form:

(i) The provision of the services offered via the website.
(ii) To receive, by post, telephone, email, SMS/MMS or other equivalent electronic means of communication, communications or information regarding INDEXMARKETING’s activities.

6. Accuracy of data provided by users

The user guarantees the accuracy of the personal data provided and undertakes to notify INDEXMARKETING of any changes thereto. The user shall, in any event, be liable for the accuracy of the data provided, and INDEXMARKETING reserves the right to exclude from its services any user who has provided false data, without prejudice to any other legal actions that may be applicable.

Users are advised to protect their data with the utmost care by using appropriate security tools. INDEXMARKETING shall not be liable for any theft, unlawful alteration or loss of data.

Any changes or updates to the data must be communicated to INDEXMARKETING via the means of communication set out in this privacy policy.

7. Data retention

The protection of users’ privacy and personal data is of the utmost importance to INDEXMARKETING. INDEXMARKETING therefore makes every effort to prevent users’ data from being used inappropriately. Only authorised staff have access to users’ data.

Users’ personal data will be retained for as long as their INDEXMARKETING account remains active for the processing purposes for which it was provided, provided that the user has not withdrawn their consent by requesting the deletion of their account or the erasure of certain personal data from the website.

Subsequently, where necessary, INDEXMARKETING will keep the information blocked for the periods established by law.

INDEXMARKETING undertakes to comply with its obligation of secrecy and confidentiality regarding personal data in accordance with the provisions of applicable legislation.

8. Users’ rights

Users have the right to:

(i) Access their personal data;

(ii) Request the rectification of any inaccurate data;

(iii) Request the erasure of their data;

(iv) Request that the processing of their data be restricted;

(v) Object to the processing of their data;

(vi) Request the portability of their data.

(vii) Furthermore, users shall have the right not to be subject to decisions based solely on automated data processing.

Users may exercise all these rights by sending an email to the following address: info@indexandomarketing.com, stating the reason for their request and attaching a copy of their National Identity Card.

Users may also send their request by post to the following address: Calle Luis Astrana Marín 6, 28807, Alcalá de Henares – Madrid.

Any communication addressed to INDEXMARKETING must contain the following information:

  • The user’s full name; a photocopy of their national identity card, passport or other valid identification document.
  • A statement specifying the nature of the request.

Without prejudice to any other administrative remedy or legal action, the user shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State in which they have their habitual residence, place of work or the place where the alleged infringement occurred, if they consider that the processing of their personal data does not comply with the regulations, or if they are not satisfied with the exercise of their rights. The supervisory authority to which the complaint has been lodged shall inform the complainant of the progress and outcome of the complaint.

9. Data security

The protection of users’ privacy and personal data is of the utmost importance to INDEXMARKETING. For this reason, INDEXMARKETING has taken all possible measures to prevent the misuse of your data, allowing access to it only to authorised personnel.

INDEXMARKETING maintains appropriate security measures for the protection of personal data in accordance with applicable legislation and has implemented all technical means at its disposal to prevent the loss, misuse, alteration, unauthorised access and theft of data provided by the user via the website, whilst noting that security measures on the Internet are not impregnable.

INDEXMARKETING undertakes to comply with the duty of secrecy and confidentiality regarding personal data in accordance with applicable legislation.

10. Transfers and/or disclosures to third parties

Please be advised that your personal data will not be disclosed to third-party companies. In any event, INDEXMARKETING will be responsible for sending, by post, telephone, email, SMS/MMS, or other equivalent electronic means of communication, information and commercial communications from companies related to the digital marketing sector that may be of interest to you and which are always related to the sectors in which INDEXMARKETING operates.

11. Questions

If you have any questions about our privacy policy, please contact us by emailing: info@indexandomarketing.com

Furthermore, if you consider that your rights are not being properly safeguarded, you have the right to lodge a complaint with the Spanish Data Protection Agency, whose contact details are: telephone numbers 901 100 099 and 912 663 517; postal address: C/Jorge Juan 6, 28001 Madrid; online office: https://sedeaepd.gob.es/sede-electronica/home and request form: https://www.aepd.es/.

12. Acceptance and consent

The user declares that they have been informed of the terms and conditions regarding the protection of personal data, and hereby accepts and consents to the processing of such data by INDEXMARKETING, in the manner and for the purposes set out in this privacy policy.